What hardware and software is used?
What training is required? Provided by Vendor or Outsourced?
What skillset is needed to operate, maintain, manage system? DBA/SQL
What programming/operating system languages are used?
Describe fault-tolerance of hardware/software?
Describe implementation of disaster recovery?
What methods are used for backup of data and how often are backups recommended? Tape? Disk?
What methods are available for the [...]
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