Communication with Schools Regarding the Transition to Polaris

As usual, Sno-Isle staff are doing a lot of good lateral thinking about the transition to our new ILS, Polaris. One of the recent questions concerns informing the schools in the areas we serve, and how the inability to place holds for a time might affect teachers and students. Jenny Piper is creating an informational piece that community library [...]

Polaris is coming! Polaris is coming!

Aren’t you excited? The ILS training committee met on Monday, Feb 14th, and would like to pass along some information we hope you’ll find useful: PAC training Need headphones for the PAC webinar?  We have LOTS of earbud style headphones that are available.  Let Terry Beck know how many sets you might need. One of [...]

Migration details

A Tech News published on Feb. 3 contains details of what will happen during the switch-over from CARL to Polaris.  https://intranet.sno-isle.org/?ID=3676&rid=732 Examples of questions covered:  Will self-checks work?  (Yes, we think so)  Can we register new cardholders? (Yes)  Can people place holds?  (No)  And more – click on the link above to read the article. [...]

PAC trainers announced

Ten staff members have been trained to provide Polaris catalog training for staff.  The Polaris catalog (PAC) training will be done via webinar, which will save many hours of travel time for staff. PAC trainers are Jane Crawford, MUK Lesly Kaplan, EDM Roxanna Garrison, LYN Chy Ross, SNO Mary Campbell, OAK Jocelyn Redel, ARL Joy [...]

Work Progresses on Public Catalog Interface

Our ILS Public Access Catalog Committee (Nate, Mark, Chris, Mike and Colleen) are in the thick of customizing our new catalog interface. On Friday Feb. 4 and on Tuesday, Feb. 15, we will be doing some usability testing with customers to see which things are working well for them and which ones need work. Around [...]