Here at OAK we had a very enjoyable Polaris rollout day. But that doesn’t mean it was a mellow and relaxing experience!
Two of our 3 Express Check machines didn’t work at first, so that created some backups at the checkout desk. We had a staff meeting that afternoon also, so three Island PSA I substitutes bravely took over the Circ department at the very height of the day.
It was really a testament to how well Polaris is designed though — our entire team including our subs shared tips and tricks, worked together on remembering how to do various things in Polaris, and generally enjoyed the heightened energy level. We’re setting up some clipboards in the Circ department so we can track the various ongoing issues and share what we’re learning.
So we’re all very happy with the new system and especially how the transition went. And how did things go in your library? Add your story in the comments!
Filed under: Polaris
to say nothing of the potluck and the tombstone cakes…